FAQs, because we all have questions

What is individual and family health insurance? 
Are maternity and pregnancy covered under individual health insurance policies? 
I am completing an application. What if I can’t remember all of my medical history? 
Are individual health insurance companies required by law to issue policies to anyone who applies? 
Do all states have the same underwriting process? 
What period of time does the exclusion rider apply? 

It can vary. Sometimes the exclusion is for the entire life of the policy and other times it may be a period of time. 

What is a pre-existing health condition? 

Pre-existing health conditions can be any illness, injury, or symptom you received or were recommended medical advice, consultation, diagnosis, care and/or treatment. (For example, if you received treatment or saw a doctor for allergies one year before the effective date of coverage; allergies would be considered a pre-existing condition). 

What is a Pre-existing Waiting Period? 

Pre-existing waiting periods vary in length. If your policy has a pre-existing waiting period, no benefits are available for any pre-existing conditions for a certain amount of time listed on your policy. The pre-existing waiting period can be up to one year. 

When will my coverage start? 

You can request any date after the application date, however, the insurance company will need time to process your application. This can vary according to the extent of underwriting needed. Sometimes the company may order your medical records which can slow down the process. Typically, the application process takes about 30-60 days. 

I was declined coverage from an insurance company. Will another carrier consider coverage? 

Yes, another carrier may offer you coverage. Each insurance carrier has their underwriting guidelines and may differ. 

My policy has been active for several months. The insurance company is now requesting information about all health providers I’ve seen in the past. 

The company is allowed to exclude benefits related to pre-existing conditions whether they were listed on your application or not for the first two years after the effective date of the policy. The company can look back and investigate during the first two years of your policy to determine if a claim was related to a pre-existing condition. 

Can the insurance company rescind my health insurance? 

The law permits the individual health insurance policies to have a two-year incontestability period. The insurance policy was issued based on information contained on your application. If the information was not provided completely and accurately, it will affect how the policy is issued. The company may have issued the policy with an exclusionary rider, higher premium, or it may have been declined. 

If the company finds an error or omission on your application that may have affected their offer of coverage, the company will take action. They may rescind the policy. When the policy is rescinded, the policy will be null and void from the beginning. It is most important to fill out your application accurately and completely to avoid a rescission. 

What is a temporary health insurance policy? 

A temporary or short-term policy is a policy that covers you for a short and specified amount of time (a common one is 3 months). It can be used for someone that is in between jobs needing coverage until the new employer policy is active. 

Can I renew a temporary policy? 

When your term is expiring, you will need to complete a new application. Based on your health at that time, the company can either issue the policy or deny the policy. 


When does my employer need to send out my W2? 
What is FMLA? 
Am I eligible for FMLA? 
Is my employer required to provide vacation/PTO time? 
How does unemployment insurance work? 
What are the benefits of an Employee Assistance Program (EAP)? What can it do for me? 

An Employee Assistance Program (EAP) is an employee benefit program that assists employees with counseling and work-life balance, legal and financial resources. Many EAPs also provide learning and development opportunities as well. Resources are geared toward both professional and personal matters. The EAP is confidential (your employer will not know which employees have used the EAP) and available 24/7. 

What are the required documents for completing section 2 of Form I-9?  

The U.S. Citizenship and Immigration Services’ website has a complete list of acceptable documents for completing Section 2 of the Form I-9. Click here to go to this website. 

Why do I have to complete an application if I already submitted a resume for a job position? 

You may be required to complete an application even though you already submitted your resume, because information that is required to complete a background check is typically missing from your resume. 

What is performance management? 

Performance management involves ongoing conversations between a manager and an employee to help ensure goals are being met and the individual is performing to the standards of the job. At times, an employee may be asked to sign a warning/corrective action form. The signature does not mean that the individual agrees with the content on the warning but is acknowledging that the conversation took place and the employee is receiving a copy of the document. 

Define exempt status on Form W-4? 

To qualify for exempt status on a Form W-4, you must have had no tax liability for the previous year and must expect to have no tax liability for the current year. The exempt status is only valid for the calendar year in which the employee filed. 


How long do I need to keep payroll records? 
What qualifies a contractor as a 1099 and an employee as an employee? 
Why are my taxes higher in the beginning of the year than at the end of the year? 
I received a notice from the state regarding an Unemployment rate change, what does this mean
Which payroll deductions are taken out pre-tax and which are taken out post-tax? 
Which payroll taxes are the employee’s responsibility and which are the employer’s responsibility? 

Payroll taxes that are the employee’s responsibility include state taxes, federal taxes, local taxes (where applicable), the employee’s portion of Social Security tax, and the employee’s portion of Medicare. Employer payroll taxes include Federal Unemployment tax (FUTA), State Unemployment tax (SUTA), the employer’s portion of Social Security tax, and the employer’s portion of Medicare. 

What happens if I process payroll late? Can I be fined? 

Employees can report employers that do not pay on time to the Department of Labor to request an investigation. 

What payroll forms need to be filed? 

Forms required to be filed for payroll include 941 (Employers Quarterly Federal Tax Return), state unemployment returns (quarterly filing), and state income tax returns (quarterly filing). Forms W-2 (Employee Tax Statement), W-3 (Employer Tax Statement) and 940 (Federal Unemployment Return) should be filed annually. 

Who regulates payroll companies? 

Payroll companies are not regulated by any agency. The reporting of taxes is mandated by the IRS and the reporting of employee wages is mandated by the Department of Labor. 

Are there any laws on how often I need to process payroll? 

Federal and state laws require employees to be paid at regular intervals. For example, you cannot pay an employee biweekly one month and then monthly the next. Some states do mandate the frequency of payroll. For example, in Arizona an employee is required to be paid every 16 days and Minnesota requires every 15 days. Check your own state’s regulations.

When are payroll tax deposits due? 

Payroll taxes due dates depend on your depositor type. If you are a monthly depositor, taxes are due on the 15th of the following month. If you are considered to be a semi-weekly depositor, taxes for payrolls paid on Saturday, Sunday, Monday, or Tuesday are due by the following Friday. Taxes for payrolls paid on Wednesday, Thursday, or Friday are due on the following Wednesday. If you have a tax liability of over $100,000 for a pay period, then it is due the following day regardless of your deposit type. If you are normally a monthly depositor, but have a $100,000 liability, your deposit frequency will change to semi-weekly. 

How does payroll outsourcing work? 

Outsourcing payroll can save a company time and money. Instead of manually tracking time, ensuring tax deposits are paid timely, and keeping up with the latest payroll laws, some organizations choose to outsource this administration. These outsource resources assist with gathering employee’s information, obtaining timesheet information, calculating pay for each employee, and issuing payments to the employees. Additionally, they will handle the creation and distribution of Form W-2 and deposit your payroll taxes to the government. 

What type of payment options must I offer my employees (i.e. direct deposit, pay cards, hard copy checks)? 

Employers can offer to pay their employees in the form of check, pay card, or direct deposit. There are specific states, such as Arizona, which mandate payment of direct deposit. Check your specific state laws. 

Are bonuses taxed differently than regular pay? 

According to the IRS, bonuses are considered supplemental wages. Bonuses can be taxed by using either the percentage method or the aggregate method. The percentage method is a flat supplemental rate of 25%, while the aggregate method is used when the employer pays the bonus with your regular rate of pay. The percentage of tax withheld is determined by the IRS withholding tables. 


What is a 401(k) plan? 
What is the difference between Pre-tax and Roth 401(k) contributions? 
What is a Multiple Employer 401(k) plan? 
What does it mean to be a fiduciary? 

The information provided on this website is for informational purposes only and should not be construed as legal advice. Consult your legal counsel and HR partner in all business compliance matters.