H is for Human: Putting People Back in Your HR Processes

Web-based HR Outsourcing Services.

The New York Times released an interesting story last week about Zenefits and Gusto, two web-based HR outsourcing services specializing in software solutions for the small to mid-sized business (SMB) market. While the article focuses on the challenges Zenefits faces recreating its brand after a devastating blow to its core culture, we find the most interesting thing about these two companies is their ability to extract from their business model the very thing that serves as the foundation of their business – people.

Let’s face it, human resources is about humans. So why do we want to remove all the human interaction out of the process? Even in our advanced society where technology drives most everything we do, human interaction and sensitivity is extremely critical to create a cohesive culture. We will continue to expand our reliance on digital communication, but we should never forget the value of face-to-face communication, particularly in the workplace.

That’s not to say that relying on technology to create more efficient processes is a bad thing.  Our point is to be mindful of the extreme when human resources, by definition, includes people.

While the many organizations within the SMB market may not have the resources to provide a full service in-house human resources team, Professional Employer Organizations (PEOs) like Tandem HR deliver solutions that allow smaller organizations to benefit from shared resources. Gain access to a full HR team for a fraction of the cost when sharing your team with other businesses. Enjoy economies of scale pricing not available directly to your SMB on products like medical, dental and life insurance, training tools, payroll processing systems and much more!

Tandem HR

Tandem HR stresses the importance of human interaction through our high-touch service business model. Our clients have direct access to a full service team of experts in human resources, benefits, Affordable Care Act, payroll, risk management, 401(k) and much more. Additionally, Your Solution Center is filled with experts ready to answer your employees’ benefits and payroll questions during regular business hours, while the Employee Assistance Program is available to everyone 24/7. From employee onboarding to departure, we strive to give your employees the ultimate experience to create an exceptional workplace.

If you would like more information on the value a PEO can bring to your business including ways we can increase your bottom line, contact Tandem HR today at 630.928.0510.